FAQ

Frequently asked questions

What is Australian Pink Clay?


Pink clay also known as Kaolin. Kaolin Pink Clay is rich in vitamins and minerals. Our clay is organic and ethically sourced from Australia.




What is the benefit of Pink clay?


Australian Pink Clay is taking the skin care industry by storm! Ideal for all skin types. Rich in minerals including Silica, Pink Clay masks help to restore and replenish skin with moisture, draw out toxins, impurities and dirt all while lightly exfoliating the skin with its slightly grainy texture. Pink Clay is known to help reduce irritation and inflammation from skin concerns such as acne by soothing and balancing skin and promoting healthy cell renewal.




What is unique about your mask?


Unlike other brands of clay masks which contain 10-15% of pink clay. Our masks clay content is up to 55% meaning high quality and faster results. Unlike most clay masks, our packaging is sustainable and reusable. Our masks arrive in a pretty glass jar with an Acacia wood lid.




Will Australian Pink Clay help my acne?


Our Australian Pink Clay has powerful anti-inflammatory and anti-bacterial properties. Drawing out toxins, reducing pore size and purifying your skin it is not a surprise that many have noticed a drastic improvement with their skin. Our Pink Clay soaks up excess oil without drying your skin and helps cleanse and draws out dirt from deep within the pores. Our masks also contain witch hazel a natural acne fighter and pomegranate which boosts cellular turnover. *Do not use our mask on broken skin.




Will the mask be suitable for my skin?


Our Australian Pink Clay mask is suitable for all skin types, however we do advise that you do a skin patch test before using for the first time. From dry, sensitive and oily skin our Pink Clay will draw out toxins and hydrate your skin. Let your inner beauty shine!




Are the masks Vegan and Cruelty Free?


Everything in our store is Vegan & Cruelty Free! Our masks are organic and not tested on animals. We believe animals should be loved and not used in the name of fashion and beauty!




Can I purchase a Australian Pink Clay Mask in my own currency?


All products on The Pink Clay Mask are sold in Euros, however you can purchase your Pink Clay Mask from our sister brand Hurtig Lane in the following currencies - British Pounds - Australian Dollars - American Dollars - Canadan Dollars - Swedish Krona - Danish Krone




Will I have to pay taxes on my order when it arrives?


All purchases made within Europe will not be subejct to any customs taxes. Please note that orders made outside of Europe may be liable for import taxes on arrival. Please contact your local customs office for further information- these are outside of our control.




How much is shipping on my order?


We offer free shipping on ALL orders, however if you spend €70 or more we will upgrage your shipping to express tracked & signed UPS shipping.




How long does shipping take?


We offer free standard shipping with all orders with the following delivery times. Mainland Europe 4-7 days Rest of World 7-10 days If you spend €70 or more your shipping will be upgraded to express UPS tracked & signed with the following times. Mainland Europe 3-4 days America & Canada 4-6 days Australia & New Zealand 6-10 days Rest of World 6-10 days





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